vs788 Terms & Conditions

1 Introduction

These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and vs788 ("vs788", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at vs788.io. By registering an account, logging in, depositing funds, or placing any bet or wager on the vs788 platform, you confirm that you have read, understood, and unconditionally accepted these Terms in their entirety.

These Terms apply to all services offered through vs788.io, including but not limited to: live casino games, RNG slot games, fishing arcade games, sports betting markets (including cricket BPL, IPL, and T20 World Cup), and all promotional or bonus offers. They apply to all players accessing the platform from Bangladesh and other permitted jurisdictions.

The effective date of the current version of these Terms is 1 January 2026. vs788 reserves the right to update or revise these Terms at any time without prior notice. The most current version will always be available on this page.

2 Eligibility

To register and maintain an account on vs788, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout your use of the platform:

• You must be at least 21 years of age. vs788 is strictly a 21+ platform. Any player found to be under 21 will have their account immediately suspended, all pending withdrawals placed on hold pending review, and any bonus funds forfeited.
• You must be a natural person (individual human being). Corporate entities, automated systems, or bots are not permitted to hold player accounts.
• You must be accessing vs788 from a jurisdiction where online gambling is not prohibited by applicable law. It is your sole responsibility to determine whether online gambling is legal in your jurisdiction before using the platform.
• You must not be a current employee, contractor, director, officer, or agent of vs788, or an immediate family member of any such person.
• You must not have been previously excluded or banned from vs788 under a self-exclusion request or an administrative suspension.
• You must have the legal capacity to enter into a binding contract under the laws of your jurisdiction.

3 Account Registration

3.1 Single Account Policy

Each player is permitted to hold exactly one (1) active account on vs788. Creating multiple accounts — whether under the same name, different names, shared devices, shared IP addresses, or shared payment methods — is strictly prohibited. vs788 employs active fraud detection systems to identify duplicate accounts. Where duplicate accounts are detected, all associated accounts may be suspended and balances reviewed in accordance with our anti-fraud policy.

3.2 Accuracy of Information

You must provide accurate, complete, and truthful information when registering your account. This includes your legal full name, date of birth, email address, phone number, and any payment account details (such as your registered bKash or Nagad mobile number). Providing false or misleading registration information is a material breach of these Terms and may result in immediate account termination.

3.3 Account Security

You are solely responsible for keeping your vs788 username and password confidential. You must not share your login credentials with any third party. vs788 will never request your password via email, SMS, or live chat. If you suspect that your account has been accessed without your authorisation, you must notify vs788 support immediately at [email protected]. vs788 cannot be held liable for losses incurred as a result of unauthorised account access where you have failed to take reasonable steps to protect your credentials.

3.4 Account Verification (KYC)

vs788 may require you to complete identity verification ("Know Your Customer" or KYC) procedures at any point, including before processing your first withdrawal. Acceptable documents include a valid National ID Card (NID), passport, or driving licence. Proof of payment method ownership (such as a screenshot of your registered bKash account) may also be requested. Accounts that fail to complete KYC within the specified timeframe may have withdrawal requests delayed or declined until verification is satisfactorily completed.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods

vs788 accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Visa, and Mastercard. All transactions are conducted in Bangladeshi Taka (BDT). vs788 does not accept payments in foreign currencies directly; any currency conversion is the sole responsibility of the player and their payment provider.

4.2 Deposit Terms

• Minimum deposit: ৳500 per transaction.
• vs788 does not charge any deposit processing fees. However, your payment provider (e.g., bKash, Nagad) may apply their own transaction charges.
• Deposits are credited to your vs788 account balance in BDT, typically within two (2) minutes of payment confirmation.
• You must only deposit funds from payment accounts registered in your own name. Third-party deposits are not permitted.
• vs788 reserves the right to refuse or reverse any deposit that cannot be verified as originating from a source in your name.

4.3 Withdrawal Terms

• Minimum withdrawal: ৳1,000 per transaction.
• Withdrawals are processed to your verified bKash, Nagad, or Rocket account registered in your name.
• Standard withdrawal processing time is within 24 hours of approval, subject to KYC verification status.
• vs788 may request supporting documents before approving any withdrawal, particularly for first-time withdrawals or unusually large amounts.
• Withdrawals of bonus-derived winnings are subject to the applicable wagering requirements being fully met prior to withdrawal approval.
• vs788 reserves the right to withhold withdrawal processing where fraud, money laundering, or breach of these Terms is suspected.

4.4 Currency and Exchange

All account balances, deposits, wagers, winnings, and withdrawals on vs788 are denominated in Bangladeshi Taka (BDT). The ৳ symbol is used throughout the platform to denote BDT amounts. Western Arabic numerals (1, 2, 3, etc.) are used for all amounts displayed on the platform.

5 Bonuses & Promotions

5.1 General Bonus Conditions

vs788 offers various promotional bonuses including welcome bonuses, deposit match bonuses, free spins, cashback offers, and tournament prizes. All bonuses are subject to the specific terms published alongside each individual promotion. In the event of any conflict between general bonus terms in this section and a specific promotion's terms, the specific promotion terms shall prevail.

5.2 Wagering Requirements

Unless stated otherwise in a specific promotion, all bonus funds and any winnings derived from bonus funds are subject to a minimum wagering requirement before they become eligible for withdrawal. Wagering requirements will be specified in multiples of the bonus amount (e.g., 30x) and must be completed within the stated validity period. Failure to meet wagering requirements within the stated period will result in automatic forfeiture of the bonus balance.

5.3 Bonus Eligibility

Bonuses are available to eligible, verified players only. vs788 reserves the right to determine bonus eligibility at its sole discretion. Players who vs788 reasonably believes are abusing promotional offers — including through the creation of multiple accounts, systematic low-risk wagering strategies designed to meet wagering requirements without genuine play, or collusion with other players — will have their bonus entitlements forfeited and may face account suspension.

6 Betting & Gaming Rules

6.1 Sports Betting

All sports bets placed on vs788 — including cricket (BPL, IPL, T20 World Cup, international Test matches), football, kabaddi, and other markets — are subject to the specific rules of each sport and market as published on the vs788 platform. vs788 reserves the right to void any bet where a manifest pricing error has occurred, where the outcome has been subject to irregular activity, or where the bet was placed on a market that was incorrectly offered.

6.2 Live Casino and RNG Games

Casino game outcomes are determined by certified random number generators (RNG) for all non-live titles. Live casino games streamed from provider studios (including Evolution Gaming, Ezugi, and Playtech) are governed by the rules of each individual game as communicated within the game interface. vs788 does not control live casino game outcomes — these are determined by the game providers under their own independent operating standards.

6.3 Disconnection Policy

In the event of a technical disconnection during an active game round or bet, vs788 systems will complete the game round according to the outcome determined by the RNG or live dealer at the time of disconnection. vs788 is not liable for losses incurred due to connectivity issues outside our control, including those attributable to your internet service provider, mobile network (Grameenphone, Banglalink, Robi, Teletalk, etc.), or device hardware.

7 Prohibited Conduct

The following activities are strictly prohibited on the vs788 platform and constitute a material breach of these Terms:

• Creating more than one player account (multi-accounting).
• Providing false, inaccurate, or misleading identity or payment information.
• Using automated software, bots, scripts, or any artificial intelligence tool to place bets or interact with the platform.
• Engaging in collusion with other players to gain an unfair advantage in any game or tournament.
• Exploiting software bugs, technical errors, or platform vulnerabilities to gain credits or winnings not legitimately earned.
• Using the vs788 platform for any money laundering activity, including depositing and withdrawing funds without genuine gaming activity.
• Engaging in match-fixing, spot-fixing, or any activity that corrupts the integrity of a sporting event on which bets are placed.
• Harassment, abusive language, or threatening behaviour directed at vs788 staff or other users via any communication channel.
• Attempting to access another player's account, or soliciting another player's login credentials.

Where prohibited conduct is identified, vs788 reserves the right to immediately suspend the relevant account, withhold any pending withdrawals, forfeit any bonus or promotional balances, and report the activity to relevant authorities where legally required.

8 Responsible Gaming

vs788 is committed to promoting responsible gambling. We provide players with tools to help manage their gaming activity, including deposit limits, session time controls, and self-exclusion. These tools are accessible through your player account dashboard and via our support team at [email protected].

If you believe that gambling is negatively affecting your financial situation, personal relationships, or mental wellbeing, we strongly encourage you to use our self-exclusion facility or contact our support team for assistance. Self-exclusion requests are honoured permanently or for a minimum period specified by the player, and cannot be reversed during the exclusion period.

9 Intellectual Property

All content on the vs788 platform — including but not limited to the vs788 brand name, logo, website design, software, game assets, text, graphics, user interface elements, and promotional materials — is the exclusive intellectual property of vs788 or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial entertainment purposes only.

You must not copy, reproduce, modify, distribute, publish, reverse-engineer, or create derivative works from any vs788 content without our prior written consent. Unauthorised use of vs788 intellectual property may result in legal action.

10 Limitation of Liability

To the maximum extent permitted by applicable law, vs788 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform. This includes, without limitation:

• Loss of winnings or profits resulting from platform downtime, technical errors, or disconnections.
• Loss of data or corruption of account information caused by events outside vs788's reasonable control.
• Any financial loss arising from your decision to wager funds on the vs788 platform.
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers (bKash, Nagad, Rocket, banks, etc.).

vs788's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by you to your vs788 account in the 30-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms limits or excludes liability for fraud, gross negligence, wilful misconduct, or any liability that cannot be lawfully excluded or limited.

11 Privacy & Data

vs788 collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also accept the vs788 Privacy Policy. Your personal data will be used to operate your account, process transactions, verify your identity, prevent fraud, and communicate with you about your account and applicable promotions.

vs788 employs 256-bit SSL encryption to protect all data transmitted to and from the platform. We do not sell or rent your personal data to third parties for marketing purposes. For full details on how your data is handled, please refer to our Privacy Policy.

12 Amendments to These Terms

vs788 reserves the right to amend, update, or replace these Terms & Conditions at any time and for any reason, including to reflect changes in applicable law, platform functionality, or business operations. Any changes will take effect immediately upon publication of the updated Terms on this page. The effective date displayed at the top of this document will be updated accordingly.

It is your responsibility to review these Terms periodically. Your continued access to and use of the vs788 platform following any changes constitutes your binding acceptance of the revised Terms. If you do not agree with any amendment, you must cease using the platform and, if you wish to close your account, contact our support team.

13 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of your vs788 account, please contact our support team. We are available 24 hours a day, 7 days a week on Bangladesh Standard Time (BST, UTC+6).

• Email: [email protected]
• Support Hours: 24/7, Bangladesh Standard Time (BST, UTC+6)

All formal complaints should be submitted in writing to [email protected] with the subject line "Formal Complaint — [Your Account Username]". vs788 aims to acknowledge all formal complaints within 48 hours and resolve them within 14 business days where possible.